RETURNS AND REPLACEMENT

  • If any product ordered by you arrives damaged or is not of acceptable quality you will need to contact the store immediately or you can return it to us. Upon assessment, Outdoor Furniture Taren Point will offer a full refund, repair or replacement on most items whether purchased online and in store. You must provide us with your receipt or Online Tax invoice. Any refund will be provided via the same method of payment as the original purchase.
  • Delivery fee is non – refundable.
  • Please choose carefully as Outdoor Furniture Taren Point will generally not provide you with a refund or exchange simply because you changed your mind or the product was not what you expected.
  • Outdoor Furniture Taren Point will not accept the return of items under the change of mind returns policy under any circumstance:
    1. Special customer orders
    2. Custom made furniture covers
    3. Clearance items

ORDERING

  • Please choose carefully as refunds are not normally provided where you have simply changed your mind, made a wrong selection or simply found the item cheaper elsewhere. We recommend you carefully preview any proposed Orders before adding them to your shopping cart and proceeding with your Order.
  • When entering into a sale contract via the website, you will be taken to have communicated your offer to purchase the product(s) only when:
    1. any requirements set out in these terms have been met;
    2. the electronic instruction containing the offer from you enters and is recorded in our database;
    3. a record is created and stored in our database; and
    4. Outdoor Furniture Taren Point receives in its account full payment from you for the product (including any applicable delivery and handling charges) and confirmation of that payment is received by our database.
  • You acknowledge that:
    1. the transmission of your offer or the confirmation of any payment, made through an electronic instruction may not be received by Outdoor Furniture Taren Point for reasons beyond either parties' reasonable control including but not limited to, electronic failure, mechanical, software, computer, or telecommunications, or the omission or failure of third party website providers or systems;
    2. to the extent permitted by law, Outdoor Furniture Taren Point is not liable to you in any way for any loss or damage at all and however caused, arising directly or indirectly in connection with the transmission of an electronic instruction through the website, or any failure to receive an electronic instruction for whatever reason;
    3. Outdoor Furniture Taren Point may act on and process all completed electronic instructions transmitted or issued through the website without further consent from or reference to you; and
    4. Outdoor Furniture Taren Point may treat an electronic instruction as authentic and is under no obligation to investigate the authenticity or authority of persons issuing or transmitting such electronic instructions, or to verify the accuracy and completeness of such electronic instructions.
  • You will receive an email from Outdoor Furniture Taren Point as soon as practicable after you have confirmed your Order and made payment. If you have any questions regarding your Order you may contact Outdoor Furniture Taren Point on 02 9524 9280 or email sales@outdoorfurniture-tarenpoint.com.au.
  • If your Order is not accepted by Outdoor Furniture Taren Point, we will notify you by telephone or email and arrange for a full refund of any payment made by you to be processed.